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Privacy Policy

Privacy Policy

What kinds of information do we collect?

The types of personal information we collect may include the following:

  • Names;
  • Emails addresses;
  • Phone numbers;
  • Medical information

Use of personal information

We only use provided personal information for the purpose it was provided.

Personal information may be used to:

  • Provide patient care;
  • Contact patients;
  • Internal record keeping;
  • To improve practice service;
  • To understand complaints or disputes


Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ‘session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by third parties, such as those who serve content or provide advertising or analytics services on the website (‘third party cookies’).

Rights you have over your data

If you feel patient information is inaccurate, please contact the practice and we will take reasonable steps to correct it.

At any time you may contact the practice to request personal information be removed.


In this Privacy Policy, “Practice” refers to Eyes Matter clinic, of Dr James McAlister